Last updated: 10 January 2026
1. Order Processing Time
- In-stock items: dispatched within 1 business day after payment confirmation.
- Pre-order items: dispatched within 5–10 business days; the estimated date is shown on the product page.
- Business days: Monday to Friday, excluding Hungarian public holidays.
- Orders placed before 14:00 CET on a business day are typically dispatched the same day.
2. Shipping Destinations
We currently ship to all EU member states. The table below lists our primary markets.
| Region | Countries | Delivery Time |
|---|---|---|
| Hungary | All regions | 1–3 business days |
| EU Central | AT, CZ, DE, SK, SI | 3–5 business days |
| EU North | DK, FI, SE, EE, LV, LT | 4–7 business days |
| EU South | IT, ES, PT, GR, HR | 5–8 business days |
| EU West | FR, BE, NL, LU, IE | 4–6 business days |
Delivery times are estimates and begin after dispatch. They are not guaranteed.
3. Shipping Costs
| Destination | Standard | Free shipping threshold |
|---|---|---|
| Hungary | 1 900 Ft | Over 19 000 Ft |
| EU Central | 3 900 Ft | Over 38 600 Ft |
| EU North / South / West | 5 800 Ft | Over 58 100 Ft |
Shipping costs include packaging, handling, and postage. Prices are shown in Hungarian Forint (HUF / Ft) and include Hungarian VAT (27%) where applicable.
4. Carriers We Work With
- DPD Hungary — standard parcel delivery within Hungary and EU.
- GLS Hungary — fast business delivery with parcel shop option.
- Magyar Posta — economy delivery and pickup points (PostaPont).
- DHL Express — premium next-business-day delivery (optional, surcharge applies).
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing:
- The carrier name and a tracking number.
- A direct link to track your parcel in real time.
- The estimated delivery date.
You can also check the status of your order at any time by logging into your account or contacting our support team.
6. Delivery Issues
6.1 Failed delivery attempts
If the carrier is unable to deliver your parcel, they will leave a notification and attempt delivery again or hold the parcel at a pickup point. Parcels are typically held for 5–7 business days before being returned to us.
6.2 Lost or delayed parcels
If your parcel has not arrived within the estimated delivery time plus 5 business days, please contact us at orders@danubechoice.eu with your order number. We will open an investigation with the carrier and arrange a replacement or full refund as appropriate.
6.3 Damaged parcels
Please inspect your parcel upon delivery. If it is damaged, refuse delivery if possible and contact us within 48 hours with photos. See our Returns & Refunds Policy for the full procedure.
7. Shipping Restrictions
- We do not ship to PO boxes for orders over 78 000 Ft — a physical address is required for insurance purposes.
- Some large electronics items cannot be shipped to non-EU countries.
- Lithium-battery products are shipped in compliance with IATA dangerous goods regulations.
8. Customs & Duties (EU)
For orders shipped within the EU, no customs duties apply. All our prices already include Hungarian VAT. For deliveries to EU businesses with a valid EU VAT number, VAT may be reverse-charged — please contact us before placing your order.
9. Contact
Questions about shipping? Reach our team at: